Adversarial or Redemptive?


Once in a while, I am asked to mediate a case that is on a Fresno court calendar. The court will actually spin-off a case where they feel mediation is a better option compared to entering the adversarial court option. Normally, these cases come through the Dispute Settlement Center in Fresno.

I was asked to mediate between two families entrenched in conflict. They both had hired attorneys, filed suits/counter suits, and they were ready to go to court. I can’t tell you the details but it started over something very minor in my opinion. None-the-less, the minor became major to the point of their willingness to go to court over it and spend a lot of money on legal advice and representation.

The night of the mediation came, the families came including fathers, mothers and children, and the attorneys came. I asked the attorneys to sit in the back and they complied.

I started with a simple process. First, guidelines on how we are going to talk to each other. Second, asked everyone to be constructive and they agreed. Third, talked about what happened including each person sharing what he/she did to make this conflict escalate. Fourth, talked about what we needed to do to make things as right as possible. Fifth, talked about what we can promise that will help each other have a clearer picture of what the future relationship looks like. In theological terms, what we simply did was confession, atonement, and repentance.

By the end of the evening, the attorneys were utterly amazed at the progress, reconciliation, and forgiveness that took place in their midst. In fact, they suggested the court date be cancelled and . . . they waived their fees!

Could it be what God has modeled and taught us to do really works? Hmmmmm . . .

"The Christian ideal has not been tried and found wanting; it has been found difficult and left untried." - GK Chesterton

Redemptive Clarity


“It is not good to have zeal without knowledge, nor to be hasty and miss the way.”
(Proverbs 19:2)

“Better a patient man than a warrior, a man who controls his temper than one who takes a city.” (Proverbs 16:32)

So, what comes to mind? “Jumping to conclusions” “Think before you speak.” “Haste makes waste.” “Shoot first - ask questions later.”

People do not like confusion or tension. Sometimes those feeling cause them to have “zeal without knowledge” – i.e. to have a knee jerk reaction. They simply do not want to be confused or in tension. Therefore, they want to do something about it.

This is a good time to ask a question. Slow it down, stay confused a little longer, and ask a question, such as, “I am confused about ________ and I need some more information. I have a few questions. Would you mind helping me for a moment?”

I remember a family who made a quick decision without having all the facts. Most of the family members came to the same conclusion about one of the other family members. You see, “he” was the problem.

Actually, “he” was not the problem. The problem was not having all the information they needed to make a good decision. They were confused and, sadly, they drew their conclusions based on confusion without asking for clarity. Their confusion grew as they talked about “him” instead of talking to “him.” This led to a preemptive zeal that said “he” was the one to blame.

After five years of alienation, pain, and separation, one member finally asked a question about the confusion and tension most everyone felt by this time. The answer to his question brought a fresh perspective to which he responded with, “Oh, now I understand” - i.e. “he” was not the problem. This was the redemptive ah-ha moment. Yes, the light went on! Why didn’t the family member ask this question five years ago? Five years of broken relationships could have been avoided.

Nevertheless, it is never too late to reconcile. Ask for clarity today. Experience the ah-ha moment. Sometimes, gaining new information means you can make a new decision – a redemptive decision based on clarity . . . and not confusion.

What helped us in our grief.


(Picture: The last fishing trip - 1995, Tony & Scott Redfern)

The church is truly the church when God’s people practice the one-another teachings listed in the New Testament Scriptures. While all of the “one-anothers” are important to living in a redemptive faith-community, when we choose to bear one-another’s burdens, we have a unique opportunity to minister to people who are experiencing perhaps the worst tragedy they have personally known.

In 1996, our family experienced such a loss. Our son was killed in a bizarre woodshop accident at his high school. Scott’s death changed us forever. Since his death, we have been asked by several people to comment on what helped us during our first year of grief and mourning.

People tend to ask for two reasons. Some people, who are recently bereaved, want to know what helps. Some people, who are trying to help the newly bereaved, want to know how to help

While we cannot speak for everyone who has lost a loved one, the following list speaks to what helped Bonnie and I in our griefwork:

1. People being present to us. Friends and family who just came by the house to be with us.
2. People crying with us without ever saying a word to us.
3. People letting us tell and retell our story of loss. Hearing is believing and it brings reality from the head to the heart.
4. People who said Scott’s name.
5. People telling us “Scott–stories.” “Something I will always remember about Scott was … ”
6. People calling just to check on us.
7. Mourning and knowing the difference from grieving. If we chose to mourn, we chose to heal. (Grieving is on the inside. Mourning is on the outside. Mourning is grief expressed.)
8. Giving ourselves permission to grieve and mourn.
9. Giving each other the space to grieve and mourn.
10. Realizing that we both grieve and mourn differently.
11. People calling just to read us a verse from the Bible.
12. A friend coming over to tell us how he was mad at God over Scott’s death and how God came to him and helped him process his anger.
13. People giving us books.
14. Reading the Bible. (I read the Gospel of John over and over.)
15. Other bereaved parents calling on us.
16. People letting us try to spiritualize everything.
17. People who followed our lead as we taught them about our heartache.
18. People who understood when we declined their invitations.
19. People who let us be alone and private when we wanted.
20. People who extended grace to us when we did not respond to their acts of kindness and concern; knowing that we were overwhelmed.
21. People listening to our theological–babble without criticism or evaluation.
22. Praying real gut-wrenching raw prayers - Everyone needs a safe place to really express how he/she feels.
23. People accepting us in the reality of our grief.
24. People NOT prescribing a time line for us – when to feel happy again, when to take down and remove Scott’s things from the house (every experience is different).
25. People going to the “dark night of the soul” with us.
26. Friends gently rubbing our backs and sobbing with us.
27. Letters and notes. (We appreciated all the cards but it was the personal notes that meant so much to us.)
28. People remembering Scott’s birthday . . . and death day.
29. People writing songs and poems about Scott.
30. People making life–changing redemptive decisions because of Scott’s life and death.
31. Recognition by pastors, civic leaders, and even politicians.
32. Grief Counseling.
33. Working a four–day week. The lethargy of grief is real. Bonnie took every Friday off for the remainder of the school year.
34. Practical help:
a. Meals, meals, meals. Not only provided to our home, but placed on a plate and put in our laps during the first week or so. We would have forgotten to eat.
b. Friends who cleaned our house many times – actually for several months, as we were too exhausted. (After that, we hired a housekeeper.)
c. We were hardly alone during the first few weeks, except from bedtime till breakfast. We slept with the light on some nights because the darkness seemed raw.
d. A neighbor cleaned our pool.
e. A friend washed our cars.
f. Men from the church pruned our trees.
g. A father sent his son to mow our lawn.
h. A friend stopped by on her way to the store to see if we needed anything.
i. A local market donated paper goods (plates, napkins, plastic utensils, cups, etc.) and cold cuts and bread for sandwiches as people dropped by the house.
j. Two ladies planted all the donated live flowers and plants. They literally landscaped our front yard.
k. A friend dried all the flowers for us.
l. A friend took care of all our bookkeeping, dealt with the insurance companies, and filed our tax returns for us. Dealing with all the paperwork was a BIG help.
m. We were given gift certificates for restaurants, hotels on the coast, and massages.
n. People who constructed physical, financial, and living memorials in Scott's name.
o. Those who helped us do the hard things and understand the reality of Scott's death: verifying Scott's body before cremation, receiving his ashes, preparing his ashes, helping us understand the mechanism of his death and his last moments of life.

What did not help:

1. People trying to spiritualize everything. If we wanted to find comfort in where Scott was (heaven), that was one thing. But when the loss, or our response to the loss, was spiritualized for us, it was not helpful.
2. People who tried to make some trite pithy statement to “ease our pain”. “At least you had him for 16 years.” “He is in a better place.” “He was ready, so God took him.” “God needed another flower for his garden.” “You must be so strong or God would not have allowed this.”
3. People who tried to avoid the obvious and act like nothing was wrong.
4. Sometimes doing the familiar was hard – going out to eat where we had been with Scott – and holidays. The hole seems so great in the routines of life.

Growing Trust Again


Some time ago, two young boys sat in my office each with their concerned parent. The conflict between the boys involved some stolen property which one boy stole from the other boy. While the property had been returned and an apology was offered and received, there was still some tension between the boys. The source of the tension was a lack of a clear view of their future relationship. Could they trust each other? When they saw each other at school or around town, they tried to ignore each other. This, of course, led to more confusion and tension between them. I asked the boys if they wanted to make some promises about how their relationship could be better in the future. One boy, who owned the property that was stolen, readily said that he still wanted to be friends with the other boy. He also said that he missed him and that he had forgiven him. The other boy, who stole the property, said that he missed being with the other boy and wanted him to come over to his house to play. They agreed to call each other with invitations to play. They also agreed to go to camp together. The mediation ended on a good note because of their willingness to make some promises to each other. What can we learn from the boys? Redeeming a relationship requires trust building. Trust building requires making and keeping promises. If there is no trust between individuals either they are not making any promises or they are making promises and not keeping them.

“When agreements are made and kept, trust grows.” – Dr. Ron Claassen

Redemptive Steps – Taking back what is God’s.


The idea of finding or taking back what was lost is appealing to most. The one looking for lost car keys or credit cards is overjoyed when the lost items are recovered. My friend’s car has been stolen several times. But every time the car is missing from his driveway, the police find it, and call him to reclaim his stolen car. Even though his car has nearly 500,000 miles on it, he is always thrilled with the recovery because the old car has value to him.

One day, as recorded in Matthew 12, Mark 3, and Luke 11, Jesus recovered what was lost. He demonstrated that he came to release individuals from the oppression of darkness. While some observers were amazed or astounded, others were critical saying that Jesus could only do this because he himself was evil. Matthew recorded the logic path of Jesus’ response, “If Satan drives out Satan, he is divided against himself. How then can his kingdom stand?” Why would Satan want to cast out himself?

Luke recorded the following words of Jesus, “But if I drive out demons by the finger of God, then the kingdom of God has come to you. When a strong man (Satan), fully armed, guards his own house, his possessions are safe. But when someone stronger (Jesus) attacks and overpowers him, he takes away the armor in which the man trusted and divides up the spoils.”

Within the realm of darkness, the forces of evil are strong, but by a flick of God’s finger, redemption happens - a new life begins. Metaphorically, God’s finger is stronger than the whole realm of darkness. Jesus enters the house of Satan, overpowers him, ties him up, takes his defenses, and takes away his power. Jesus does this when he redeems God’s children and takes back what belongs to God – His people.

Simply said, Jesus redeems people and relationships. When Jesus redeems one from the realm of darkness, it is as if he buys a slave for the purpose of setting the slave free. But the concept is deeper than just that. When Jesus redeems, he is buying up for himself God’s children to be free to have a relationship with the Father. We are valuable to God. To Jesus, relationships are worth redeeming.

As a conflict mediator and grief counselor, it is always astounding to see redemptive steps in the mediation and counseling experiences. There is redemptive value even in grief and loss. Relationships with others are worth redeeming. Redemption is central to the life and teaching of Jesus. Redemption is the fulfillment of his message and mission.

“He went to Nazareth, where he had been brought up, and on the Sabbath day he went into the synagogue, as was his custom. And he stood up to read. The scroll of the prophet Isaiah was handed to him. Unrolling it, he found the place where it is written: ‘The Spirit of the Lord is on me, because he has anointed me to preach good news to the poor. He has sent me to proclaim freedom for the prisoners and recovery of sight for the blind, to release the oppressed, to proclaim the year of the Lord's favor.’ Then he rolled up the scroll, gave it back to the attendant and sat down. The eyes of everyone in the synagogue were fastened on him, and he began by saying to them, ‘Today this scripture is fulfilled in your hearing’" (Luke 4:16-21). What a wonderful fulfillment He is!

In the months to come, I will share redemptive steps as I see them happening in the midst of conflict, grief, and loss. Stay tuned. Check the “Redemptive Steps” blog at www.newpathcenter.org.